Troubleshooting Soku Minute Mattress deployment: structured guide for smooth operations

Introduction

Even with a robust and intuitive system, practical challenges can arise during large-scale deployment of Soku Minute Mattress. This structured guide helps your team recognise, resolve and prevent the most common issues-so that the operation remains efficient, safe and stress-free.

Most Common Issues and Their Solutions

Issue Possible Cause Solution
Air seal not strong enough Temperature too low or speed to high
  • Increase inflator temperature gradually
  • Decrease speed
  • Test after each adjustment
Seal overheated, edge loosens Temperature set too high or speed to low
  • Lower inflator temperature step by step
  • Increase speed
  • Test after each adjustment
Foil not feeding through Operator forgot to lock foil on the inflator feed.
  • Lock the foil feed with the lever before starting
Inflator does not start Power supply issue or safety switch engaged
  • Check power connection and ensure at least 600W available
  • Press ‘R’ (reset), then ‘Start’
Foil jams at inflator input Obstruction, debris, or misalignment
  • Open foil cover and remove jammed foil
  • Check for debris and clear carefully
  • Reinsert foil, ensure correct alignment, and restart
Teflon bands worn out Normal wear from use
  • Turn off inflator, open guide, and replace bands with spares
  • Contact supplier for additional spares if needed

Step-by-Step Troubleshooting

1. Temperature and Sealing Adjustments

  • Check inflator seal temperature and adjust gradually as needed.
  • Increase or decrease airflow to optimize seal strength and air pressure.
  • Always test after each change to ensure optimal results.

2. Resetting the Inflator

  • Press the ‘R’ (reset) button, then ‘Start’ as indicated on the machine and stickers.

3. Power Supply Checks

  • Ensure a stable power source with at least 600W output, especially at startup.
  • Test the inflator on the intended power supply before large deployments.

4. Resolving Foil Jams

  • Open the foil cover and carefully remove any jammed foil or debris.
  • Use the provided blade with caution if needed.
  • Reinsert the foil and ensure it feeds smoothly before restarting.

5. Replacing Worn Teflon Bands

  • Turn off the inflator and open the guide using the supplied Allen key.
  • Replace worn bands with spares from your kit.
  • Contact your supplier for additional parts if required.

Preventive Measures and Best Practices

    • Consult the latest instructions at soku.global/help before each deployment.
    • Regularly check and maintain bands, and blades to prevent downtime.
    • Keep spare parts and tools on-site for quick fixes.
    • Train operators in troubleshooting and document common issues and solutions for future reference.

Need Support?

For persistent technical issues, spare parts, or additional guidance, contact your Soku supplier directly. Fast support and expert advice are available to keep your operations running smoothly.

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