Munich Airport needed to accommodate passengers overnight during sudden disruptions, such as flight cancellations. In the past, this required mobilizing the fire brigade and coordinating extensive logistics around field beds. The Soku Minute Mattress brought a clear improvement, because terminal staff could deploy the sleeping systems on their own during a crisis. The mattresses underwent extensive stress tests, including attempts to damage, ignite, and misuse them. The mattresses proved reliable and fit for emergency use in the airport environment.
To support a smooth introduction, Soku created instructional videos and manuals on site. With these, any airport employee can prepare the system quickly, without specialist helpers. Because deployment is efficient, terminal teams can focus more on supporting passengers than on managing sleeping arrangements or equipment maintenance. The system needs no interim maintenance and little logistics, which adds clear operational value. This lets airport teams respond quickly and keep up service quality during large-scale disruptions, supporting both passenger comfort and operational continuity.
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